How to whitelist an email address
Dear Clients, Since you have a spambox folder installed for each email account or have a single spambox mail to catch spam on all email accounts, please be aware that sometimes a positive email could be goes to your spambox system. You need to white list them.
If you want whitelist an email address i.e myclient@myclient.com send (*) an email to assp-white@yourdomain.com .
and put the email myclient@myclient.com in the body section .
In a short time you will receive a whitelist confirmation (Whitelist Addition Report) .
(*) You must send this email from a valid @yourdomain.com email account and using the smtp mail.yourdomain.com . Also please be sure that “My outgoing server (SMTP) requires authentification” is checked on your email client (smtp advanced settings) .
When the whitelist will be reloaded on your mailserver , the whitelisted email will bypass every email filter.
